{"id":1385,"date":"2019-11-20T13:41:40","date_gmt":"2019-11-20T12:41:40","guid":{"rendered":"https:\/\/ruaabogados.es\/?p=1385"},"modified":"2025-07-29T13:42:53","modified_gmt":"2025-07-29T11:42:53","slug":"el-caso-dell-en-espana","status":"publish","type":"post","link":"https:\/\/ruaabogados.es\/en\/el-caso-dell-en-espana\/","title":{"rendered":"El Caso DELL en Espa\u00f1a."},"content":{"rendered":"<p>La compa\u00f1\u00eda tecnol\u00f3gica se enfrenta a miles de\u00a0demandas\u00a0por parte consumidores, que\u00a0compraron sus ordenadores a precios muy bajos por un error\u00a0de la p\u00e1gina web de la empresa, seg\u00fan indic\u00f3 la compa\u00f1\u00eda a los afectados. No obstante, varios meses, tras un comunicado inicial, la compa\u00f1\u00eda sigue\u00a0guardando silencio.<\/p>\n<p><strong>DELL Espa\u00f1a y su falsa oferta de port\u00e1tiles por menos de\u00a040 euros<\/strong><\/p>\n<p>El 23 de mayo,\u00a0<strong>DELL vend\u00eda por Internet ordenadores port\u00e1tiles de gama media y alta por menos de 40 euros<\/strong>. Ocho modelos de la marca Inspiron, con procesadores i7 y tarjetas gr\u00e1ficas Nvidia que ya, de por s\u00ed solas, tienen un coste de 100 d\u00f3lares.<\/p>\n<p>Al ver estos precios, una conocida p\u00e1gina web especializada en ofrecer ofertas de este tipo, comunic\u00f3 a todos sus seguidores la oferta. En ese momento, la locura se desat\u00f3: miles y miles de consumidores entraron en la p\u00e1gina web para adquirir ordenadores por valor de 1700 euros, a un precio entre 29 y 40 euros.<\/p>\n<p>La mayor\u00eda de personas que compraron los ordenadores en promoci\u00f3n vieron como la<strong>\u00a0empresa tecnol\u00f3gica confirmaba todas las compras y cobraba las mismas como cualquier pedido normal. Sin embargo, horas despu\u00e9s, cancelaba\u00a0los pedidos<\/strong>\u00a0alegando un grave error o despiste a la hora de publicar la oferta. Al otro lado, los consumidores afectados, consideran que se trata de algo premeditado y de una estrategia publicitaria.<\/p>\n<p>Ante estos hechos, la mercantil solo emiti\u00f3 un comunicado lamentando profundamente de lo ocurrido y agradeciendo el inter\u00e9s de los compradores en los productos de la empresa.<\/p>\n<p><strong>Reclamaci\u00f3n de los afectados contra\u00a0\u00a0DELL.<\/strong><\/p>\n<p>La\u00a0compa\u00f1\u00eda\u00a0tecnol\u00f3gica\u00a0infringi\u00f3 l<a href=\"http:\/\/noticias.juridicas.com\/base_datos\/Admin\/526406-l-3-2014-de-27-mar-modificacion-del-texto-refundido-de-la-ley-general-para.html\">a normativa de protecci\u00f3n de los consumidores<\/a>\u00a0al cancelar, de manera unilateral, los contratos de compraventa suscritos con los usuarios. Los pedidos que se formalizaron el 23 de mayo de 2019 cuentan con todos los requisitos recogidos en<a href=\"http:\/\/noticias.juridicas.com\/base_datos\/Admin\/l34-2002.html\">\u00a0Ley de Servicios de la Sociedad de la Informaci\u00f3n y Comercio Electr\u00f3nico\u00a0<\/a>y el C\u00f3digo Civil, por lo que deben ser tramitados seg\u00fan las condiciones pactadas.<\/p>\n<p>Muchos de los afectados se han unido para iniciar las correspondientes reclamaciones a trav\u00e9s de la Plataforma de Afectados DELL, ya que consideran que\u00a0DELL Espa\u00f1a infringi\u00f3 diferentes normas, adem\u00e1s de incumplir sus obligaciones contractuales.<\/p>\n<p>At\u00a0<a href=\"http:\/\/ruaabogados.es\/en\/\">R\u00faa Abogados<\/a>, asesores de la\u00a0<a href=\"http:\/\/afectadosdell.ruaabogados.es\/\">Plataforma de Afectados por el Caso DELL<\/a>, ayudamos y asesoramos a los miles de afectados a hacer valer sus derechos como consumidor y a luchar frente a la compa\u00f1\u00eda tecnol\u00f3gica para que esta cumpla con lo pactado con sus clientes.<\/p>","protected":false},"excerpt":{"rendered":"<p>La compa\u00f1\u00eda tecnol\u00f3gica se enfrenta a miles de demandas por parte consumidores, que compraron sus ordenadores a precios muy bajos por un error de la p\u00e1gina web de la empresa, seg\u00fan indic\u00f3 la compa\u00f1\u00eda a los afectados. No obstante, varios meses, tras un comunicado inicial, la compa\u00f1\u00eda sigue guardando silencio.<\/p>\n<p>DELL Espa\u00f1a y su falsa oferta de port\u00e1tiles por menos de 40 euros<\/p>","protected":false},"author":1,"featured_media":1387,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[51,120,36,118,119],"class_list":["post-1385","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-afectados","tag-comercio-electronico","tag-consumidores","tag-dell","tag-plataforma-online"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>El Caso DELL en Espa\u00f1a. - R\u00faa Abogados<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ruaabogados.es\/en\/el-caso-dell-en-espana\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"El Caso DELL en Espa\u00f1a. - R\u00faa Abogados\" \/>\n<meta property=\"og:description\" content=\"La compa\u00f1\u00eda tecnol\u00f3gica se enfrenta a miles de demandas por parte consumidores, que compraron sus ordenadores a precios muy bajos por un error de la p\u00e1gina web de la empresa, seg\u00fan indic\u00f3 la compa\u00f1\u00eda a los afectados. No obstante, varios meses, tras un comunicado inicial, la compa\u00f1\u00eda sigue guardando silencio.  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